COEUR d'ALENE AREA
Barry and Barb.
Barb and I would be remiss if we didn't write you this morning, regarding Mark and Sam.
As background, in my career, I spent almost 40 years in the Customer Service industry, the entirety working for fortune 50 / 100 International Companies. I lead teams of managers and hardware/software technicians who supported some of the worlds largest corporations. My (former) customers expectations and attention to my teams support and execution of the responsibilities were of the highest standard. So are mine.
With respect to Mark and Sam, simply stated, these are two of the most impressive individuals we've had the pleasure of doing business with.
Both Mark and Sam were personable, considerate and detail oriented. End to end, they demonstrated the kind of complete professionalism that is not something that every company delivers. For me, the product is the product - the house looks fantastic with a fresh coat of paint - but it's the individuals who make the difference.
The guys put in a long, hot and exhausting day out here. But even at days end, they inspected their work, engaged us in that "quality control process" and that's impressive.
I'm hoping you share Barb and my own thanks to them for such a fantastic experience. I know it's a competitive industry, and these two guys are representing MPG to the highest standards. Either of us would be more than happy to be references, should you ever need them.
I had worked with Mark in the past and his company does excellent work and really cares about the quality of workmanship his employees perform.
I purchased a home last May that needed the entire inside painted before our family could move in. I was given the referral to MPG Painting. Mark Gallagher called me that evening, and a time was set for an inspection the following day. A quote for fees was given on a timely manner and work began the following Monday. A couple of problems were discovered and were dealt with quickly and competently. We moved into our home on schedule, and I would gladly refer MPG Painting to all. Barbara Goodwin
Mark Gallagher and his crew are hardworking, friendly, and they did a beautiful job painting/fixes our house and barns on our ranch. Mark is professional and he worked with a Paint Representative and provided samples to ensure that we picked the correct colors. Mark has integrity and does what he says and will go the extra mile to get the job done according to the customer’s satisfaction.
MPG Painting did an outstanding job bringing my client's home back to life and getting it ready to put on the market. They exceeded expectations with their professionalism and quality of work. Almost as important, the job was completed earlier than promised. MPG Painting definitely earned a repeat customer.
Great! MPG taped off everything, kept the dogs happy and safe. They were quick and cleaned up afterwards...They did even better when painting the outside!
We all know it can be hit or miss with contractors, and especially painters. That's why I felt compelled to write about M P G Painting, and its owner Mark. I asked for separate estimates for interior and exterior work, each were delivered in a timely and professional manner. We decided to push forward with only the exterior work at this time and set a start date that was agreeable. The date arrived, his crew set up, completed the job on time and cleaned up thoroughly afterward. The job was quality and professional. Mark promptly followed up with me afterward to ask if the job was satisfactory. When I told him there were two small things that hadn't been done, though I wasn't sure if they were in the agreed upon scope of work, he did not hesitate, said he would have a crew out the next morning to take care of it! To his word, they arrived the next morning and were finished when I returned home in the afternoon. All my future painting work will be done by M P G Painting. Mark delivers reliability, quality, and responsiveness. What more could you ask for.
MPG Painting is a great company to work with. They provide good quality service at a good price. The job is very well coordinated and organized. Not to mention the great communication we experienced; we told them to point out anything they see that is concerning ie rusted out gutters, dry rot, etc. and we received pictures with locations of such items throughout the job. We look forward to working with MPG in the future.
Front, Sides and Back painting including window sills, doors; they did great cleanup of this old house - then preparation, sanding and painting. MPG did excellent work, cleaned up at the end of each day, communicated clearly and on time, stayed on schedule and well within budget - I have confidence in their work; and, I highly recommend this company without any reservation.
Very happy with the work, got it done in a timely manner.
Great service. On time, professional, quality work, reasonable rates and no mess left behind!
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